RETURN AND EXCHANGE POLICY
At Cyspera, we value our customers and strive to provide high-quality products. Please read our policy carefully before making a purchase.
No Refund Policy
All sales are final. We do not offer refunds for any purchases.
Exchange Policy
We only offer exchanges in the case of damaged products. If you receive a damaged item, please follow these steps:
- Report the Damage: Contact us within 7 days of receiving your order.
- Provide Proof: Send clear photos of the damaged product along with your order details.
- Exchange Process: Once we verify the damage, we will arrange for a replacement of the same item.
- Return of Damaged Product: Depending on the situation, we may require you to return the damaged item before processing the exchange.
Conditions for Exchange:
- The product must be reported as damaged within 7 days of delivery.
- The item must be unused and in its original packaging.
- Exchanges are subject to stock availability.
If you have any questions, feel free to contact us at Cyspera.
Thank you for shopping with Cyspera!